communication skills

Flashcard
•
English
•
University
•
Hard
Wayground Content
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Student preview

15 questions
Show all answers
1.
FLASHCARD QUESTION
Front
What is communication?
Back
Communication is the act of transmitting information, thoughts, or feelings between individuals or groups.
2.
FLASHCARD QUESTION
Front
What are the main types of communication?
Back
The main types of communication are verbal, non-verbal, written, and visual communication.
3.
FLASHCARD QUESTION
Front
What is non-verbal communication?
Back
Non-verbal communication includes gestures, body language, facial expressions, posture, and eye contact.
4.
FLASHCARD QUESTION
Front
What is interpersonal communication?
Back
Interpersonal communication is the exchange of information between individuals in a personal relationship, involving thoughts and feelings.
5.
FLASHCARD QUESTION
Front
True or False: Communication is only about speaking.
Back
False. Communication encompasses various forms, including listening, writing, and non-verbal cues.
6.
FLASHCARD QUESTION
Front
What is the role of active listening in communication?
Back
Active listening involves fully concentrating, understanding, responding, and remembering what is being said, enhancing effective communication.
7.
FLASHCARD QUESTION
Front
What is the difference between verbal and non-verbal communication?
Back
Verbal communication uses spoken or written words, while non-verbal communication conveys messages through body language, gestures, and tone.
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