U1 - U6 ESP111

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What is Management?

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The process used to accomplish organizational goals through planning, organizing, leading and controlling people and other organizational resources.

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Who is a Manager?

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An individual who is in charge of a certain group of tasks, or a certain area or a department of a business.

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What is the role of a Chief Executive Officer (CEO)?

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The most senior manager responsible for the overall performance and success of a company.

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What does Planning involve in management?

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A management function that includes anticipating trends and determining the best strategies and tactics to achieve organizational goals and objectives.

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What is Organizing in management?

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A management function that includes designing the structure of the organization and creating conditions and systems in which everyone and everything work together to achieve the organization’s goals and objectives.

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What does Leading mean in a management context?

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Creating a vision for the organization and guiding, training, coaching and motivating others to work effectively to achieve the organization’s goals and objectives.

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What is Controlling in management?

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A management function that involves establishing clear standards to determine whether or not an organization is progressing toward its goals and objectives, rewarding people for doing a good job, and taking corrective action if they are not.

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What is Motivation in the workplace?

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Factors that influence the behavior of workers towards achieving business goals.

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How can Motivation be increased?

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1. Monetary rewards 2. Non-monetary rewards 3. Introducing ways to give job satisfaction.

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What is Job Satisfaction?

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The enjoyment a worker gets from feeling that they have done a good job.