a customer's journey through a hotel in the correct order
Flashcard
•
Hospitality and Catering
•
University
•
Hard
Phan Nguyên
Used 1+ times
FREE Resource
Student preview
10 questions
Show all answers
1.
FLASHCARD QUESTION
Front
What is the first step in the hotel stay process?
Back
2.
FLASHCARD QUESTION
Front
What is the second step in the hotel stay process?
Back
3.
FLASHCARD QUESTION
Front
What information is received in the third step?
Back
4.
FLASHCARD QUESTION
Front
What is done in the fourth step?
Back
5.
FLASHCARD QUESTION
Front
What happens in the fifth step?
Back
6.
FLASHCARD QUESTION
Front
What is done in the sixth step?
Back
7.
FLASHCARD QUESTION
Front
What is the seventh step during the stay?
Back
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