Activities in Defining, Planning, Executing and Close Phase

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Defining Phase Activities

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Edit, Set Access, Duplicate, Move, Delete

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Purpose of the Defining Phase

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Develop an idea into a project proposal with a shared understanding of intended outcomes.

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Collecting Customer Requirements

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Gathering important information from customers and stakeholders to define project outcomes.

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Importance of Customer Requirements

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Helps determine necessary processes and activities to complete the project.

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Example of Collecting Requirements

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Creating a restaurant menu requires defining the menu and market clearly.

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SMART goals are Specific, Measurable, Achievable, Relevant, and Time-based.

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Customer requirements are refined into measurable goals and specifications.

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Measurable goals may include: - The date a product needs to be ready for market - The price point to be achieved - Maximum production time for assembly - Total cost of the project - Features and functionality - Benefits gained by completing the project

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Measurable goals keep the project team focused on outcomes that meet or exceed customer expectations.

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Measurable goals help maintain focus on achieving outcomes that satisfy or surpass what the customer expects.

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Example of a measurable goal for a restaurant project.

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Create a menu that is well-received, yields $30 per customer with a 50% margin, and uses locally grown produce.

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Definition of specifications in project management.

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Specifications describe precise and measurable characteristics of the project outcome, often related to design and engineering requirements.