Mastering Communication and Conflict Resolution

Front

Which communication style is characterized by expressing thoughts and feelings in a direct and respectful way?

Back

Assertive

Front

What is a common effect of peer pressure?

Back

Conforming to group norms

Front

What is a characteristic of aggressive communication?

Back

Dominating conversations

Front

What role does a mediator play in conflict resolution?

Back

Facilitating communication between parties

Front

Which of the following is NOT a technique of active listening? Paraphrasing what the speaker said, Giving immediate advice, Asking clarifying questions, Reflecting feelings

Back

Giving immediate advice

Front

How can I-statements help in communication?

Back

By expressing personal feelings without blaming

Front

Which communication style involves expressing needs indirectly and often with sarcasm?

Back

Passive-aggressive

Front

What is a key strategy for managing peer pressure?

Back

Developing strong personal values

Front

What is a benefit of assertive communication?

Back

It promotes mutual respect and understanding

Front

What is an effective conflict resolution strategy?

Back

Listening to the other person's perspective