SMS Flashcard

SMS Flashcard

Assessment

Flashcard

Professional Development

Hard

Created by

Wayground Content

FREE Resource

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10 questions

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1.

FLASHCARD QUESTION

Front

What does SMS stand for?

Back

Short Message Service

2.

FLASHCARD QUESTION

Front

What does the SMS process automate?

Back

Management of sponsored employees

Answer explanation

3.

FLASHCARD QUESTION

Front

The SMS process can only handle individual case submissions.

Back

False

4.

FLASHCARD QUESTION

Front

What is the first step in the process?

Back

Client submits case via the DC Form

5.

FLASHCARD QUESTION

Front

From the recent change that I mentioned for SMS, what is the number of one of the task bots that was modified?

Back

2.4

6.

FLASHCARD QUESTION

Front

How long does it take for a case to be completed manually?

Back

30-35 minutes

7.

FLASHCARD QUESTION

Front

What is the impact on caseworkers when using SMS updates?

Back

Increased time and capacity for high-level work

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