Business and Communication Concepts

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Professional

Back

a courteous, conscientious and generally businesslike manner in the workplace

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Public Relations

Back

establishing and maintaining a relationship between an organization and the public

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Advertising

Back

a paid communication which attempts to influence opinion

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Marketing

Back

process of planning, pricing, promoting, selling and distributing goods or services which help to satisfy a market’s needs and wants

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Deliberative Listening

Back

the receiver hears only the content and not the feeling of the message

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Appreciative Listening

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listening for pleasure or recreation

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Empathetic Listening

Back

used to enhance, participate and understand a relationship

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False Listening

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when the receiver pretends to listen but is thinking of other occurrences

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Selective Listening

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receiver is physically hearing the words, but choosing not to acknowledge the words

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Partial Listening

Back

listening to another person with the best of intent but then becoming distracted