Office Administration Assessment

Front

The following is the advantages of a good office environment EXCEPT: Increase in the goodwill, Increase in profits, Improvement in employees relations, Decrease in efficiency

Back

Decrease in efficiency

Front

The following is the factors influencing location of the offices EXCEPT: Convenience to customers, Transportation facilities, Need of the business, Lower cost of living

Back

Lower cost of living

Front

The chain of command within an organization can be shown on a /an;

Back

organization chart

Front

The type of organizational structure most suited for creating project teams is the;

Back

matrix

Front

Which of the following statements regarding a profession‟s code of ethics is most accurate? A code of ethics makes sure that all members of a profession act ethically at all times. A code of ethics communicates the principles and expected behavior of a profession‟s members. A code of ethics always includes standards of conduct.

Back

A code of ethics communicates the principles and expected behavior of a profession‟s members.

Front

Ethical employees are responsible workers who can be counted on to?

Back

complete the tasks they start

Front

What is one of the main reasons that employees behave unethically?

Back

To do what everyone else does

Front

Which of the following will help motivate employees?
Options:
Compromise on poor performance,
Ask for performance and set standards,
Use positive reinforcement, and generalize it,
Use the same methods of reinforcement for everyone

Back

Ask for performance and set standards

Front

Which of the following is NOT a function of management? Control, Finance, Organize, Plan

Back

Finance

Front

What occurs in the planning function of management?

Back

Deciding what needs to be done and how it will be accomplished