What is the first action to take when entertaining the patients? Options: a. observe cues, b. introduce yourself, c. warmly greet the customer

EO SM GENSAN

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Business
•
Professional Development
•
Hard
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1.
FLASHCARD QUESTION
Front
Back
warmly greet the customer
2.
FLASHCARD QUESTION
Front
Identify the E in E.Y.E.S
Back
ENTERTAIN THE PATIENT
3.
FLASHCARD QUESTION
Front
All are part of S-SECURE SATISFACTION except for: Proper dispensing procedure, Thank you for loving your eyes
Back
Endorse to cashier
4.
FLASHCARD QUESTION
Front
What are the core values EO adheres to? Options: Excellence, Integrity, Creativity, Teamwork & Fairness, Excellence, Honesty, Creativity, Teamwork & Fairness, Excellence, Discipline, Creativity, Teamwork & Fairness
Back
Excellence, Integrity, Creativity, Teamwork & Fairness
5.
FLASHCARD QUESTION
Front
What is the Y in E.Y.E.S?
Back
YIELD TO THE PATIENT'S NEED
6.
FLASHCARD QUESTION
Front
E-ENSURE NEEDS AND ENDORSE FOR PAYMENT
- confirm lens type and stock_____?
Back
Availability
7.
FLASHCARD QUESTION
Front
The following are branch opening guidelines except for: Open minimal light, Counting of babies, Late openings are OK
Back
Late openings are OK
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