EO SM GENSAN

EO SM GENSAN

Assessment

Flashcard

Business

Professional Development

Practice Problem

Hard

Created by

Wayground Content

FREE Resource

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20 questions

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1.

FLASHCARD QUESTION

Front

What is the first action to take when entertaining the patients? Options: a. observe cues, b. introduce yourself, c. warmly greet the customer

Back

warmly greet the customer

2.

FLASHCARD QUESTION

Front

Identify the E in E.Y.E.S

Back

ENTERTAIN THE PATIENT

3.

FLASHCARD QUESTION

Front

All are part of S-SECURE SATISFACTION except for: Proper dispensing procedure, Thank you for loving your eyes

Back

Endorse to cashier

4.

FLASHCARD QUESTION

Front

What are the core values EO adheres to? Options: Excellence, Integrity, Creativity, Teamwork & Fairness, Excellence, Honesty, Creativity, Teamwork & Fairness, Excellence, Discipline, Creativity, Teamwork & Fairness

Back

Excellence, Integrity, Creativity, Teamwork & Fairness

5.

FLASHCARD QUESTION

Front

What is the Y in E.Y.E.S?

Back

YIELD TO THE PATIENT'S NEED

6.

FLASHCARD QUESTION

Front

E-ENSURE NEEDS AND ENDORSE FOR PAYMENT
- confirm lens type and stock_____?

Back

Availability

7.

FLASHCARD QUESTION

Front

The following are branch opening guidelines except for: Open minimal light, Counting of babies, Late openings are OK

Back

Late openings are OK

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