CMM Stockholm

CMM Stockholm

Assessment

Flashcard

Professional Development

Hard

Created by

Wayground Content

FREE Resource

Student preview

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14 questions

Show all answers

1.

FLASHCARD QUESTION

Front

How many emails were received and answered in Contact Center Sales in 2024? Options: 98.000, 210.000, 350.000

Back

210.000

2.

FLASHCARD QUESTION

Front

How many automation processes are currently running at BSH Northern Europe?

Back

6

3.

FLASHCARD QUESTION

Front

What percentage of incoming calls to Contact Center Sales were answered within 10 seconds during 2024?

Back

98%

4.

FLASHCARD QUESTION

Front

How many posts in total were created at Workplace in the time span from January 1st - 14th of March?

Back

274

5.

FLASHCARD QUESTION

Front

What is our most sold product (excluding accessories) in small appliances of all time?

Back

Hand blender

6.

FLASHCARD QUESTION

Front

Which of the mentioned offices sent the greatest number of messages via the Workplace chat? Tallinn, Oslo, Helsinki

Back

Oslo

7.

FLASHCARD QUESTION

Front

How many hours have been saved annually because of implemented automation processes?

Back

900

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