Front

Which of the following is the main purpose of management? To obtain the needed resources, To reach a specific level of productivity, To accomplish the business’s goals, To create a pleasant working atmosphere

Back

To accomplish the business’s goals

Front

Why should managers know how to do the work of the workers they supervise?

Back

To have realistic expectations for workers

Front

Avery, who manages a silk-screening and embroidery business, has set a goal of increasing sales by 15% in the next six months. To reach his goal, he has increased the business’s advertising budget. This is an example of the ______________ function of management.

Back

planning

Front

What management function is being described in the following situation: David Thomas, a top-level manager, identifies jobs to be performed, assigns responsibility for them, establishes departments to handle the jobs, and determines how many and which employees mid-level managers will supervise?

Back

Organizing

Front

Which management function is described in the following situation: Christy Chen determines the type of workers she needs, locates qualified applicants, selects those to be hired, and assigns the new hires to a work area.

Back

Staffing

Front

Which management function is described in the following situation: James Crane has created a team atmosphere among the members of his sales department. When the team exceeded their monthly sales goal, James rewarded them with a celebratory dinner out and a 5% bonus.

Back

Directing

Front

A manager evaluates the production output of a department by checking it against the production goals for that time period. This is an example of the ______________ function of management.

Back

controlling

Front

A manager who helps an employee count the money in a cash drawer and prepare a bank deposit is demonstrating

Back

technical skills.

Front

What must managers be able to do if they want employees to understand the business’s goals and be productive?

Back

Communicate clearly.

Front

A small-business manager who considers how a one-person reduction in office staff could impact the rest of his/her company is demonstrating

Back

conceptual skills.