The Communication Process

Front

What is the communication process?

Back

The exchange of information, feelings, needs, and preferences between two people.

Front

Fill in the blank: Asking questions that can be answered with a 'yes' or 'no' response is a ______ to therapeutic communication.

Back

barrier

Front

In active listening, the mind focuses on the interaction and detects _______ as well as the spoken words.

Back

feelings

Front

How does seeking clarification function as a therapeutic communication technique?

Back

It helps in understanding the patient's perspective.

Front

What does the 'I' in ISBARRQ stand for?

Back

Introduction

Front

Define active listening.

Back

Active listening is a communication technique that involves fully concentrating, understanding, responding, and remembering what is being said.

Front

What is a barrier to effective communication?

Back

Any obstacle that prevents clear understanding or exchange of information.

Front

What is the role of nonverbal communication in the communication process?

Back

Nonverbal communication conveys emotions and attitudes without the use of words, enhancing or contradicting verbal messages.

Front

What does the term 'feedback' mean in communication?

Back

Feedback is the response or reaction of the receiver to the message sent by the sender.

Front

What is therapeutic communication?

Back

Therapeutic communication is a process that promotes understanding and support between a healthcare provider and a patient.