Workplace Skills Flashcard

Front

What is the definition of Attendance & Punctuality in the workplace?

Back

Arriving on time and consistently for work or responsibilities.

Front

Which key skill is associated with Attendance & Punctuality? Options: Cooperation, Active listening, Reliability, Creativity

Back

Reliability

Front

What is an example of Teamwork & Collaboration? Options: Arriving 5 minutes early every day. Helping a teammate meet a deadline. Writing an email to a supervisor. Taking notes during a meeting.

Back

Helping a teammate meet a deadline.

Front

What key skill is linked to Teamwork & Collaboration? Options: Reliability, Active listening, Cooperation, Punctuality

Back

Cooperation

Front

How is “Communication” BEST defined in the workplace?

Back

Listening attentively, speaking clearly, and using respectful body language in interactions

Answer explanation

Why it’s right: B includes both verbal and nonverbal components, as well as active listening and clarity, which are essential parts of effective workplace communication. A, C, and D are all communication-related behaviors, but each misses key components of the full definition.

Front

What is a key skill associated with Communication?

Back

Active listening

Front

What is the key skill associated with Accountability & Responsibility?

Back

Integrity

Front

Which of the following best describes Professionalism & Workplace Etiquette? Options: Owning your actions and completing tasks, Managing your emotions and responding appropriately, Maintaining respectful appearance, attitude, and behavior, Believing that abilities can be developed through effort

Back

Maintaining respectful appearance, attitude, and behavior

Front

What is an example of Emotional Intelligence & Self-Awareness? Options: Dressing appropriately and greeting coworkers politely, Admitting to a mistake and fixing it, Staying calm during conflict and actively listening, Accepting feedback and using it to improve

Back

Staying calm during conflict and actively listening

Front

What does a Growth Mindset emphasize?

Back

Believing that abilities can be developed through effort and learning