Conflict Resolution

Front

How many styles of conflict resolution did we study?

Back

5

Front

Which conflict resolution style is equivalent to burying your head in the sand? Options: avoidance, separation, accommodating to requirements, problem solving

Back

avoidance

Front

Which of the following conflict resolutions styles is NEVER effective? separation, problem solving, compromise, accommodating to requirements

Back

accommodating to requirements

Front

Which conflict resolution style includes brainstorming for solutions?

Back

problem solving

Front

Which of the following is not a tip for active listening? Options: sending signals, asking questions, feedback, interrupting

Back

interrupting

Front

Which conflict resolution style is known as the last resort? Options: avoidance, accommodating to requirements, separation, problem solving

Back

separation

Front

Sending one message orally and another message with body language or tone is called:

Back

mixed messages

Front

___________ is an extreme form of prejudice:

Back

racism

Front

The conflict resolution style where two parties meet in the middle is:

Back

compromise

Front

The most important component of conflict resolution is: not interrupting, taking your time, voicing your concerns, using active listening

Back

voicing your concerns