What is job enrichment?

Giving workers more responsibility and challenging work.

Who are motivational theorists?

Herzberg (hygiene/motivators), Maslow (hierarchy of needs).

What are financial methods of motivation?

Wages, salaries, bonuses, profit sharing.

What are non-financial methods of motivation?

Job enrichment, job rotation, team working.

How does motivation affect productivity?

Motivation improves productivity and reduces absenteeism / Motivation helps people work better and miss fewer days.

What is hierarchy in an organisation? / who is in charge of who?

The levels of authority in an organisation. / the levels that show who is the boss and who works under them.

What is span of control?

The number of people one manager is responsible for.

Giving responsibility to someone lower in the hierarchy. / Letting someone lower in the team take charge of a job

What is the chain of command?

The line of authority from top to bottom in an organisation./ The chain of command from the boss down to the workers.

What are the different leadership styles?

Autocratic : The boss makes all the decisions. Democratic : The boss asks the team for ideas and makes decisions together. Laissez-faire : The boss lets the team make most decisions on their own.

How do organisational structures affect communication? /How does a company’s structure change the way people talk to each other?

They affect communication and decision-making. e.g.: Messages take longer to pass through if a company has many levels (like a tall ladder). People can talk more quickly and easily if it has fewer levels (a flat structure).

What are the functions of managers?

Managers plan, organise, command, coordinate, and control.

The process of finding and hiring the best-qualified candidate. * candidate : someone who is being considered for a job or position

What is a job description?

A document that explains the role and responsibilities.

What is a person specification?

A document that outlines the skills and qualifications needed. / CV

What is internal recruitment?

Filling a vacancy with someone already in the business. / Hiring someone who already works in the company to fill a job

What is external recruitment?

Hiring someone from outside the business.

What is induction training?

Introduction training for new employees.

What is on-the-job training?

Training given at the workplace while working.

What is off-the-job training?

Training away from the workplace.

When a job is no longer needed.

When a worker is removed due to poor performance or rule-breaking.

What are the steps in the recruitment process?

Job description → advertising → interviews → selection.

How does training affect productivity?

Training improves skills and productivity.

Why is retaining staff important?

Retaining staff saves recruitment costs. / Keeping your workers helps you save money on hiring new ones

What is communication?

The transfer of information from one person to another.

What is internal communication?

Messages sent inside the business.

What is external communication?

Messages sent to outside parties like customers or suppliers.

What is formal communication?

Structured, official communication.

What is vertical communication?

Messages sent up or down the hierarchy.

What is horizontal communication?

Messages sent between people at the same level.

What are barriers to communication?

Problems that prevent effective communication (e.g., noise, language, technology).

How does effective communication impact a business?

Effective communication improves efficiency and how happy, motivated, confident ppl feel at work.

What are the methods of communication?

Verbal (meetings, calls), written (emails, reports), visual (charts, videos).

How has technology affected communication?

Technology has increased the speed of communication but also introduced new challenges.

Unit 2: People in Business - Revision Guide Flashcards

Student preview

44 questions

Show all answers

1.

FLASHCARD QUESTION

Front

What is motivation?

Back

The reasons why employees want to work hard and work effectively for a business.

2.

FLASHCARD QUESTION

Front

What are wages?

Back

Payment made weekly, often based on hours worked.

3.

FLASHCARD QUESTION

Front

What are salaries?

Back

Fixed monthly payments made to employees.

4.

FLASHCARD QUESTION

Front

What is commission?

Back

Extra pay based on a percentage of sales made.

5.

FLASHCARD QUESTION

Front

What is a bonus?

Back

Additional money given for good performance.

6.

FLASHCARD QUESTION

Front

What is job satisfaction?

Back

Enjoyment derived from doing a job well.

7.

FLASHCARD QUESTION

Front

What is job rotation?

Back

Workers switch between different tasks to reduce boredom.

Access all questions and much more by creating a free account

Create resources

Host any resource

Get auto-graded reports

Continue with Google

Continue with Email

Continue with Classlink

Continue with Clever

or continue with

Microsoft

Apple

Others

Already have an account?

Similar Resources on Wayground

44 questions

Project Management and HR Communication

Flashcard

•

Professional Development

37 questions

Properties of Dental Materials

Flashcard

•

University

39 questions

Baroque Music Review

Flashcard

•

9th Grade

38 questions

Math 3 EOC Formulas

Flashcard

•

11th Grade

38 questions

Matter Review

Flashcard

•

9th Grade

38 questions

Spanish-English Vocabulary and Phrases

Flashcard

•

9th - 10th Grade

40 questions

Countryside Vocabulary

Flashcard

•

8th Grade

40 questions

Clothing Vocabulary in German

Flashcard

•

6th - 8th Grade

Popular Resources on Wayground

10 questions

5.P.1.3 Distance/Time Graphs

Quiz

•

5th Grade

10 questions

Fire Drill

Quiz

•

2nd - 5th Grade

20 questions

Equivalent Fractions

Quiz

•

3rd Grade

15 questions

Hargrett House Quiz: Community & Service

Quiz

•

5th Grade

20 questions

Main Idea and Details

Quiz

•

5th Grade

20 questions

Context Clues

Quiz

•

6th Grade

20 questions

Inferences

Quiz

•

4th Grade

15 questions

Equivalent Fractions

Quiz

•

4th Grade

Discover more resources for Business

19 questions

Fire Safety

Quiz

•

KG - 2nd Grade

15 questions

Grammar

Quiz

•

KG - 7th Grade

25 questions

Adding by 7 & 8

Quiz

•

KG - 2nd Grade

10 questions

St. Patrick's Day Trivia

Quiz

•

KG - 12th Grade

11 questions

Multiplying by 6

Quiz

•

KG - 12th Grade

20 questions

CVC Words

Quiz

•

KG - 1st Grade

10 questions

2D Shapes

Quiz

•

KG - 3rd Grade

20 questions

Quadrilaterals

Quiz

•

KG - University