KPI Measuring Flashcard

Front

When initially developing KPIs, organisations should ensure that they are:

Back

Realistic and achievable

Front

How can organisations track KPIs?

Back

By having a shared KPI spreadsheet tracker or a software management system

Front

What is the purpose of storing KPI data against a point in time?

Back

To allow for each month’s data to be compared with the next

Front

What is the purpose of measuring KPIs in an organization according to the text?

Back

To ensure that all goals, budgets, and targets have been achieved for that set period

Front

Which method can be used to measure KPIs by identifying their highs and lows?

Back

Filtering or displaying the KPIs in order of high/low first

Front

What does RAG rating stand for in the context of KPIs?

Back

Red, Amber, Green rating based on the specific KPI outcome

Front

What color is allocated to a KPI if the target is nearly achieved according to the RAG rating system?

Back

Amber

Front

What is the benefit of using the RAG rating system for KPIs?

Back

It provides a quick focus on the KPIs which may need greater discussion or investigation

Front

Why is it good to compare KPIs to previous KPIs?

Back

To understand the organization's historical performance

Front

What does "Metrics" refer to in the context of KPIs?

Back

The quantitative measurement of data