Motivating Employees

Front

What is Taylor's theory of scientific management?

Back

It is about finding the best way to do a job to help workers and companies.

Front

What did the Hawthorne studies show?

Back

They showed that workers act differently when they know they are being studied.

Front

What are the levels of Maslow's hierarchy of needs?

Back

1. Physiological needs 2. Safety needs 3. Social needs 4. Esteem needs 5. Self-actualization needs.

Front

What are motivators according to Herzberg?

Back

Job factors that make workers happy and productive.

Front

What are hygiene factors?

Back

Job factors that can make workers unhappy if they are missing.

Front

What is Theory X?

Back

It is the idea that workers dislike work and need to be controlled.

Front

What is Theory Y?

Back

It is the idea that most people enjoy work and want to do well.

Front

What is Theory Z?

Back

It is a management style that treats workers like family.

Front

What is goal-setting theory?

Back

It says that setting clear goals can help motivate workers.

Front

What is expectancy theory?

Back

It says that workers will try hard if they believe their effort will lead to good results.