L1 Consultant Training Review

L1 Consultant Training Review

Assessment

Flashcard

Information Technology (IT)

University

Hard

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3 questions

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1.

FLASHCARD QUESTION

Front

Which services do you keep as an Alumni? Options: Adobe Suite, Connect, Employee Self Service, Scarletmail

Back

Scarletmail

2.

FLASHCARD QUESTION

Front

ALL information from NetID Admin needs to be included in the ticket.

Back

True

3.

FLASHCARD QUESTION

Front

Which service offering would this ticket be categorized into? A user emails stating that they can't log into their MyRutgers portal. They said that they aren't receiving a code to their phone like they usually do. Options: Two-step (DUO), NetID, Registrar, ScarletMail

Back

Two-step (DUO)