Watermark- Student Engagement and Success

Front

Which of the following statements is true? Communication requires at least one person, People rarely make mistakes when communicating, Communication is a two-way process, Employers don’t really value communication skills

Back

Communication is a two-way process

Front

A resource tool used for information and communication at PCC that connects students and staff.

Back

Watermark

Front

Written communication tends to be more formal than other methods of communication because it:

Back

allows individuals to organize their thoughts meaningfully.

Front

Success Coaches conduct outreach focused on students that have not enrolled. These students are known as ______ students.

Back

perspective

Front

In Watermark impactful engagement includes all of the following except: campaigns, messaging, campus visits, flyers

Back

flyers

Front

In Watermark under the new "People" tab the dropdown menu gives you all the following options except: Student, Prospective, Applicant.

Back

Graduate

Front

When viewing a student Profile in Watermark you can see all of the following except: Address, Advisor, Program, Financial Aid Status

Back

Financial Aid Status

Front

In Watermark, to better communicate with students, it's best to send a message to both emails on file.

Back

False

Front

The Notes feature allows staff to document interactions. If a person wants to edit a note, it must be done within ______ minutes.

Back

15

Front

From the Student Profile in Watermark, staff can email students. Staff are expected to follow _____ and use _____.

Back

FERPA and Institutional Email