Human Factors in Aircraft Maintenance

Front

Human errors contribute to ______ of airline accidents and incidents:

Back

80%

Front

Human _________ contribute to nearly 80% of airline accidents and incidents:

Back

Errors

Front

The study of factors such as size, strength, reach is called _________.

Back

Anthropometrics

Front

The science involved with the study of how humans think is called _______.

Back

Cognitive Science

Front

The science involved with how humans learn is called _________.

Back

Educational Psychology

Front

The group of Software, Hardware Environment and Liveware is called _________.

Back

SHEL model

Front

In the SHEL model, what refers to the tools, equipment, aircraft and other such material related to performing the task?

Back

Hardware

Front

In the SHEL model, what refers to such things as the rules and procedures of operation, technical manuals, and information to support system operation?

Back

Software

Front

In the SHEL model, what refers to two distinctly different environments: the physical work and the political and social environment?

Back

Environment

Front

In the SHEL model, what refers to individual human characteristics like knowledge, skills, and experience, as well as humans in groups, including factors such as teamwork, communication, and leadership?

Back

Liveware