Authentication Ticket Requirements

Front

Which of the following does NOT require an authentication ticket?

a. Filevault recovery

b. Bitlocker recovery

c. iOS passcode reset

d. Face ID Reset

Back

d. Face ID Reset

Front

When a user requests a Lilly ID password reset, iOS passcode reset, or Bitlocker recovery key, they should use self-service options and must be authenticated first. Which KB article covers this process?

Back

KB2012695