Phoenix SSA Review Part 1

Phoenix SSA Review Part 1

Assessment

Flashcard

Geography, Business, Computers

10th Grade - University

Practice Problem

Hard

Created by

Wayground Content

FREE Resource

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50 questions

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1.

FLASHCARD QUESTION

Front

The primary law enforcement for the USPS is the:

Back

Postal Inspection Service

2.

FLASHCARD QUESTION

Front

One of the first things a customer notices about a Sales and Service Associate is their:

Back

Personal Appearance

3.

FLASHCARD QUESTION

Front

An active listening technique used to create a successful transaction is called:

Back

Clarifying

4.

FLASHCARD QUESTION

Front

How a Sales and Associate conducts themselves on the job effects the:

Back

Postal Brand

5.

FLASHCARD QUESTION

Front

An organized workstation creates a more _______ workplace.

Back

Efficient

6.

FLASHCARD QUESTION

Front

The USPS is the only delivery service that reaches: Every address in the nation six days a week, Every international address, Only business addresses, Only rural addresses

Back

Every address in the nation six days a week

7.

FLASHCARD QUESTION

Front

What is the most positive way to impact customer perception of the Post Office?

Back

Provide world-class customer service

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