Quiz 3 Flashcards

Front

Active Listening

Back

demonstrating attentiveness and understanding

Front

Paraphrasing

Back

to restate key points in a conversation; summarize

Front

Clarify

Back

asking questions to clear up confusion

Front

Nonverbal Communication

Back

communicating through body language and facial expressions

Front

Gestures

Back

movements of hands, arms, and head to communicate

Front

Posture

Back

how a person holds their body

Front

Verbal Communication

Back

communicating with our words spoken

Front

Tone

Back

the way or mood words are spoken

Front

Feedback

Back

information given in a response to a message

Front

Misinterpret

Back

to misunderstand the meaning of something