Enterprise Systems Overview

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What is an enterprise system?

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An enterprise system is an interrelated set of information systems working together to facilitate planning, control, coordination, and decision-making in enterprises.

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What is the difference between a vision statement and a mission statement?

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A vision statement describes what a company wants to accomplish in the future, while a mission statement explains how it plans to achieve that vision.

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What are the six important business objectives that businesses invest in IT to achieve?

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1. Operational Excellence 2. New Products, Services, and Business Models 3. Customer and Supplier Intimacy 4. Improved Decision Making 5. Competitive Advantages 6. Survival

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What is Operational Excellence in the context of information systems?

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Operational Excellence refers to improved efficiency resulting in higher profits, facilitated by information systems and technologies.

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What is Customer and Supplier Intimacy?

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Customer and Supplier Intimacy refers to the strong, collaborative relationships businesses build with their customers and suppliers to achieve strategic goals.

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What is Competitive Advantage?

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Competitive advantage means being sustainable in the longer term among competitors.

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What does 'IS' stand for in the context of information systems?

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'IS' refers to organized systems designed to collect, process, store, and distribute information.

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What are the four types of Information Systems?

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1. TPS – Transaction Processing Systems 2. MIS – Management Information Systems 3. DSS – Decision Support Systems 4. ESS – Executive Support Systems

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What is the function of Transaction Processing Systems (TPS)?

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TPS perform and record daily routine transactions necessary to conduct business, such as sales order entry and payroll.

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What do Management Information Systems (MIS) provide to middle management?

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MIS provide reports on the firm's current performance based on data from TPS, helping with monitoring, controlling, and decision-making.