

Deles Academy Training Overview
Flashcard
•
Professional Development
•
Professional Development
•
Practice Problem
•
Hard
Husniatul Haliyah
FREE Resource
Student preview

21 questions
Show all answers
1.
FLASHCARD QUESTION
Front
What is the main philosophy behind Deles Academy's training?
Back
The philosophy is based on the strength of bamboo roots and the opportunity during the COVID-19 pandemic to provide benefits and happiness through a glass of drink for the wider community.
2.
FLASHCARD QUESTION
Front
How many outlets does Deles have in Banyuwangi?
Back
Deles has a total of 26 outlets in Banyuwangi.
3.
FLASHCARD QUESTION
Front
What is the value proposition of Deles for customers?
Back
Customers receive value through happiness, while Deles gains revenue from transactions.
4.
FLASHCARD QUESTION
Front
What are the key components of Deles' vision for 2025?
Back
Deles aims to become a beverage store that delivers the value of happiness and achieve double company growth by 2025.
5.
FLASHCARD QUESTION
Front
What are the main elements included in the training program at Deles Academy?
Back
The training program includes history, vision & mission, culture, commitment, training flow, and graduation standards.
6.
FLASHCARD QUESTION
Front
What does Deles' mission include regarding customer interaction?
Back
Deles' mission includes building a CRM mobile app that is close and warm with customers.
7.
FLASHCARD QUESTION
Front
What are the five values represented by the acronym 5S in Deles?
Back
Senyum (Smile), Salam (Greeting), Sapa (Welcome), Sopan (Polite), and Santun (Courteous).
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