
Soft Skills and Sales
Flashcard
•
Fun
•
Professional Development
•
Practice Problem
•
Hard
Kristie Tolar
FREE Resource
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8 questions
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1.
FLASHCARD QUESTION
Front
The two types of motives for buying are rational and emotional.
Back
True
2.
FLASHCARD QUESTION
Front
How many steps are there in the selling process?
Back
4
3.
FLASHCARD QUESTION
Front
What selling step would you use if a customer loves the shoes but is unsure because of the price?
Back
overcoming objections
4.
FLASHCARD QUESTION
Front
What can salespeople do to maintain good relationships with existing customers?
Back
Live up to their promises
5.
FLASHCARD QUESTION
Front
What is meant by consultative selling?
Back
Selling by first understanding the customers needs
6.
FLASHCARD QUESTION
Front
What is a key component of solution selling?
Back
Understanding the customers needs and concerns
7.
FLASHCARD QUESTION
Front
The four selling blocks to selling are?
Back
Trust, Qualification, Objection handling, Closing
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