Health Care Teams

Front

According to the passage, who is a member of a healthcare team at a health care facility?

Back

Every employee

Front

Fill in the blank: Some members of a healthcare team work directly with ________, while some rarely interact with them.

Back

patients

Front

Fill in the blank: Effective health care teams have open ________, where everyone feels free to express their opinions using suitable communication skills.

Back

communication

Front

Fill in the blank: Frequent ________ are used in effective health care teams to keep all team members aware of a patient’s status and goals, outline duties, and establish goals.

Back

conferences

Front

Which of the following is a positive strategy for conflict resolution?
- Having winners and losers
- Compromising to reach a mutual agreement
- Ignoring the conflict
- Escalating the conflict

Back

Compromising to reach a mutual agreement

Front

What is the main difference between negative and positive strategies for conflict resolution?

Back

Negative strategies have winners and losers, while positive strategies use compromising to reach a mutual agreement.

Front

Negative strategies can quickly resolve time-sensitive conflicts.

Back

True

Front

In the avoidance strategy, what must one do to prevent a more serious conflict?

Back

Let go of the issue.

Front

What is the main goal of the compromise strategy in conflict resolution?

Back

To find a solution that partially satisfies each person.

Front

What is the goal of the collaboration (Win/Win) strategy in conflict resolution?

Back

To find a common solution that meets everyone’s concerns.