Vocabulary #1 Flashcard

Front

What is the term for the person who initiates a message in the communication process?

Back

Sender

Front

Which word refers to the act of turning thoughts into a message?

Back

Encoding

Front

What is the definition of "goodwill" in the context of communication?

Back

A positive relationship or attitude toward others

Front

Which of the following best describes "formal communication"? Options: Casual conversation between friends, Official messages following organizational rules, Rumors spread in a group, Nonverbal gestures

Back

Official messages following organizational rules

Front

What is a "channel" in the communication process?

Back

The method or medium used to transmit a message

Front

Which of the following is an example of informal communication? A company memo, A conversation at the water cooler, An official report, A business letter

Back

A conversation at the water cooler

Front

How does encoding affect the communication process?

Back

It shapes how the message is expressed and understood

Front

Which scenario best illustrates professional communication? Options: Texting a friend about weekend plans, Emailing a client with a project update, Gossiping in the break room, Posting on social media

Back

Emailing a client with a project update

Front

Why is goodwill important in communication?

Back

It helps build trust and positive relationships.

Front

Which of the following best demonstrates the use of rhetoric in communication? Listing facts without explanation, Persuading an audience with emotional appeals and logical arguments, Sending a memo with instructions, Asking a simple question

Back

Persuading an audience with emotional appeals and logical arguments