9.19 PMBF Test Review - Flashcards

Front

What should you do if a coworker asks for access to customer records but is not on the approved list?

Back

Follow the data policy and do not share the records.

Front

Sharing customer information without permission may be a privacy violation, even if the information seems harmless.

Back

True

Front

What should be done with a shipment of cleaning chemicals regarding hazard labels?

Back

Label all containers immediately, even if they are stored in the back.

Front

Are employees responsible for following labeling laws when materials are kept in areas customers cannot access?

Back

False

Front

A small clothing company promises delivery within 5 business days but knowingly delays orders to reduce shipping costs without notifying customers. Is this ethical or unethical?

Back

Unethical, because it breaks a promise to customers.

Front

A business leader sets an example by following safety rules, treating employees fairly, and being transparent with customers. What kind of work culture is the leader creating?

Back

Promotes ethical behavior across the business

Front

Two companies launch similar products at the same time. Company A promotes its product by honestly describing features and providing clear return policies. Company B pays online influencers to post fake positive reviews and hides extra fees until checkout. Which statement best compares the business practices of Company A and Company B?

Back

Company A follows ethical practices by being honest and transparent, while Company B uses deceptive methods that are unethical.

Front

What is the most ethical choice a business owner should make if a vendor accidentally undercharges them for a large shipment?

Back

Notify the vendor and pay the correct amount.

Front

A supervisor asks an employee to inflate the total sales figures to improve monthly performance reports. What are the potential outcomes of this decision?

Back

The business will lose trust and might face legal problems.

Front

Consequence of a business making a dishonest decision?

Back

The business will lose trust and might face legal problems.