What is Hospitality?
Flashcard
•
Hospitality and Catering
•
Vocational training
•
Hard
Wayground Content
FREE Resource
Student preview
3 questions
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1.
FLASHCARD QUESTION
Front
What is HOSPITALITY?
Back
The business of taking care of people.
2.
FLASHCARD QUESTION
Front
Which of the following DOES NOT describe the element of ATMOSPHERE in hospitality?
Creating a welcoming environment for guests.
Providing comfortable seating.
Playing loud music while people are dining.
Architectural detail in the lobby.
Back
Playing loud music while people are dining.
3.
FLASHCARD QUESTION
Front
Which of the following describes the element of ANTICIPATION in hospitality? If your guest/customer asks for help, assist them immediately., If your guest/customer asks for help, finish your current task, then help them., Use what you know about your guest/customer to provide what they need, before they ask for help., If your guest/customer asks for help, call the manager to resolve the issue.
Back
Use what you know about your guest/customer to provide what they need, before they ask for help.
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