Workplace Readiness Skills - IC Practice #1

Front

What does "initiative" mean?

Back

doing things on your own; being a self-starter.

Front

The amount of income tax that is withheld from a person's payroll check is based on the information provided on the:

Back

W-4 form.

Front

On Tuesday, Emma’s supervisor asks her to work on three projects that need to be completed by Friday. On Wednesday, Emma realizes that she will not be able to finish them on time. What should she do?

Back

Discuss the problem with her supervisor.

Front

Which is the most correct explanation of the supervisor's decision regarding the coffee cups given to customers at the end of the year?

Back

Giving away cups did not generate enough new or continuing business to pay for the cups.

Front

You are working at a graphic firm. Your team is working on an important project and your team leader asks you to stay late to meet a deadline. Since you normally get home at 5 p.m. from work, you previously agreed to take a neighbor to an important appointment at 6:30 p.m. What should you do?

Back

Contact a friend that knows your neighbor and see if your friend can take your neighbor to the appointment and stay to finish the project deadline.

Front

You have been working on a game design project with your manager who has been repeatedly using inappropriate language which makes you uncomfortable. What should you do?

Back

Remain calm and report the problem to the manager’s boss.

Front

Why is having diversity in a company culture’s staff a good idea?

Back

There is a broader range of talents, skills, and creativity.

Front

What is the BEST way for Shauna to resolve the conflict with Ashley, who has been treating her with insulting behavior after a verbal argument? Options: a. Report Ashley to the human resources manager. b. Let these inappropriate actions go because it will get better with time. c. Ignore Ashley but make sure her peers know. d. Write an email to her parents explaining the situation and asking for help.

Back

Report Ashley to the human resources manager.

Front

You work as a server at a local restaurant. A customer orders a particular fish dish as a dinner entrée and sometime after ordering the dish, you learn from the kitchen manager that the fish has sold out. What is the BEST way to creatively handle the situation?

Back

After talking with the restaurant manager, offer a comparable entrée dish, a discount, and a formal apology.

Front

Why should the employee be wearing safety glasses on the shop floor?

Back

Safety glasses should always be worn on the shop floor.