Professional Skills and Communication Flashcard

Front

Which of the following is an example of professional appearance? Wearing clean and appropriate attire, Arriving late to work, Ignoring workplace rules, Using informal language in emails

Back

Wearing clean and appropriate attire

Front

What is the term for the ability to dependably complete tasks and fulfill obligations?

Back

Reliability

Front

Which of the following best describes active listening? Speaking loudly to be heard, Paying full attention and responding appropriately, Writing emails quickly, Arriving early to meetings

Back

Paying full attention and responding appropriately

Front

What does the term "cultural awareness" refer to?

Back

Understanding and respecting different traditions and customs

Front

Which generation is commonly referred to as "Millennials"?

Back

Generation Y

Front

What is the main purpose of using a planner or calendar in the workplace?

Back

To keep track of appointments and tasks

Front

Which of the following is an example of nonverbal communication? Sending an email, Nodding your head in agreement, Making a phone call, Writing a report

Back

Nodding your head in agreement

Front

What does "equity" in the workplace mean?

Back

Ensuring fair access and opportunities for all

Front

Which of the following best demonstrates accountability in a team project? Blaming others for mistakes, Taking ownership of your assigned tasks, Ignoring deadlines, Refusing to communicate

Back

Taking ownership of your assigned tasks

Front

If you notice a coworker is consistently late, which skill would help you address the situation professionally?

Back

Courtesy and respect