Ready, Set, SCHEDULE (correctly)!

Ready, Set, SCHEDULE!

Welcome to the pretty awesome interactive training that is ALL ABOUT scheduling appointments for our patients, and doing it with top level skills! 

Multiple Choice

Which appointment category is for exam slots (and some lengthy appointments)?

• EM

• EX

• TH

• DL

Multiple Choice

Which appointment category is for threshold appointments only?

• TH

• EX

• IN

• NO

Multiple Select

Which categories are NOT for scheduling appointments in?

• TH

• NO

• DL

• TT

Multiple Choice

What does "EP Exam" stand for?

• Extra Precious

• Every Person

• Existing Patient

• Exiting Patient

Multiple Choice

What types of appointment categories can you schedule an EP Exam in?

• NO

• TH

• EX

• IN

Multiple Choice

What does NP Exam stand for?

• Nice Person

• New Patient

• New Person

• Not a Patient

Multiple Select

What notes should be included in EVERY exam you schedule?

• The date of the patient's last exam

• Your initials

• Notes about whether or not they wear contacts/fees quoted if they do

• Previous doctor they saw

Multiple Choice

How many exam slots do you need to schedule a SPNDS Exam in?

• 1

• 2

• 3

• 4

Multiple Choice

When you schedule an exam for a patient with special needs, which office should you schedule them at?

• WV

• JT

• TSC

• Check their alert messages and previous appointments for this info.

Multiple Select

Which office(s) should you schedule an InfantSee exam at?

• WV

• JT

• TSC

• LC

Multiple Select

Which doctors can you schedule a CRT Fit with?

• CRB

• BJJ

• NAE

• KAM

• KEE

Multiple Choice

What type of appointment category should you schedule a CL CK in?

• EX

• IN

• TH

• DL

Multiple Choice

What does the DL category stand for on the schedule?

• Dilation

• Direct Liasion

• Doctor's Lunch

• Don't Leave

Multiple Select

Which offices can you schedule a contact lens fitting at?

• WV

• JT

• TSC

• LC

Multiple Select

What information should you include in the appointment notes for an EMER appointment?

• Notes indicating that a triage has been made

• Doc approval if necessary

• Your initials

• The patient's email

• Detailed notes about all of the patient's symptoms

Multiple Select

Which location has a schedule for telehealth appointments?

• 01

• 02

• 04

• 05

• 06

Multiple Choice

What appointment category can you schedule a threshold appointment in without doctor approval?

• DL

• IN

• EX

• TH

Multiple Choice

True or false: if there are no available TH appointment slots available on the threshold schedule, it's okay to schedule a threshold on the doctor's schedule without asking the doctor first.

• TRUE

• FALSE

Multiple Select

Which doctors can you schedule an OCT appointment with?

• BJJ

• KAM

• RCW

• WGL

• SLS

Multiple Select

Can you schedule an OCT at The Solution Center?

• Yes

• No

• Once in awhile

Multiple Choice

Which docs can you schedule an IOP with?

• CRB, BJJ, KAM, and WGL only

• All Docs

• RCW, KAM, BJJ, WGL

• CRB, NAE, KEE, SLS, KSC, JMC

Multiple Select

Which offices can you schedule a GONIO at?

• WV

• JT

• TSC

• LC

Multiple Choice

What category/slot should you schedule a gonioscopy in?

• 1 IN slots

• 2 IN slots

• 1 TH slot

• 1 EX slot

Multiple Select

Which doctors can you schedule a Dry Eye Clinic appointment with?

• KAM

• WGL

• BJJ

• RCW

• CRB

Multiple Choice

What category/slot should you schedule a Dry Eye Clinic appointment in?

• 1 IN slot

• 2 IN slots

• 1 TH slot

• 2 EX slots

Multiple Select

Which doctors should you NOT schedule a Myop Mgmt appointment with?

• SLS

• BJJ

• ARL

• NAE

• KSC

Multiple Select

Which offices can you schedule a dry eye clinic at?

• WV

• JT

• TSC

• LC

Multiple Choice

What category/slot should you schedule a Myopia Management Clinic appointment in?

• 1 IN slot

• 2 IN slots

• 1 TH slot

• 2 EX slots

Multiple Select

Which doctors can you schedule a punctal plugs appointment with?

• BJJ

• JMC

• KAM

• WGL

• KEE

Multiple Select

What category/slot should you schedule a Post Op appointment in?

• 1 IN slot

• 2 IN slots

• 1 EX slot if necessary

• 1 EX slot automatically

Multiple Select

What notes should you include in EVERY follow up you schedule?

• The patient's phone number

• Your Initials

• CLEAR notes about what the follow up is for

• Doc approval if applicable