VERBAL AND NONVERBAL ASPECTS OF CROSS-CULTURAL COMMUNICATION

VERBAL AND NONVERBAL ASPECTS OF CROSS-CULTURAL COMMUNICATION

by Bibinur Tursynbay

Cross-cultural communication includes verbal and nonverbal communication.

• Verbal communication is refers to the form of communication in which message is transmitted verbally.

• Nonverbal communication is just as important as verbal communication and encompasses temporality, acceptance of touch, degree of eye contact, facial expressions, and spatial distancing. 

  
  

There are two types of verbal communication:

•written communication

•oral communication (speaking)

• In written communication, written signs or symbols are used to communicate.

  
  

• In written communication message can be transmitted via email, letter, report, memo etc.

• In written communication, is influenced by the vocabulary & grammar used, writing style, precision and clarity of the language used

  
  

• In oral communication, Spoken words are used.

  
  

• It includes face-to-face conversations, speech, telephonic conversation, video, radio, television, voice over internet.

  
  

• Communication is influence by volume, speed and clarity of speaking.

  
  

TYPES OF NON-VERBAL COMMUNICATION

Non Verbal Communication

1. kinesics (Body language)

2. Haptics (Touch )

3. Proxemics (Space distancing)

4. Chronemics

5. Sign language

6. para language

1. BODY LANGUAGE

• Facial expression

• Eye contact/ gaze

• Gestures

• Postures

• Personal appearance

Open Ended

What gestures do you know?

Poll

How do you asses today's lesson?

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