16. The importance of good communication in Business

16. The importance of good communication in Business

This is preparation of Duraimurugan

Multiple Choice

Which one is not a objective of business communication

• sharing ideas

• sharing resources

• sharing business plan

• protect the information by one alone

People in the business

- have more different ideas but they united towards the goals of organisation

Objectives of lesson

• under stand the nature of communication

• Understand the difference between internal and external

• understand the importance of good communication

• understand the different method of communication, their benefits and their limitations

Nature of communication

• What is communication?

• What is uniqueness in communication (compare to mere talk)

• Explain the Process of communication

• How does communication takes place?

Multiple Choice

What is communication

• Sending and receiving of messages

• keeping goods in one place

• transporting goods from one to another place

• funding the business

Communication vs chit chat (mere talk)

• communication has content which supposed to reach

• on time

• at particular place

• to particular person or persons

• but mere talk

• only interest on content

• not focus anything

How does communication take place?

• Inside business messages can be passed

• Vertically (upwards or downwards)

How does communication take place?

• Horizontally

• from side to side

Multiple Choice

___________ routes along which information might travel in a business

• communication channels

• way of channels

• routes of channels

• travel communication

Downward communication

usually involves managers giving information or instructions to their subordinates