Yellow Belt

Yellow Belt

Multiple Choice

Which of these 4 words are normally NOT part of the Toyota Lean Principles:

• Kaizen

• Jidoka

• Kumite

• SMED

Multiple Choice

Which of these 4 statements is NOT describing the Six Sigma philosophy:

• A set of tools , which takes human and technical components into account. The implementation of new, powerful (and easy-to-use) statistical methods

• A way of implementing fast headcount reductions

• Decision making based on facts as an integral part of the management system.

• A statistical measure of process capability

Multiple Choice

Which of the following statements are correct:

• Cost of poor quality is normally a minor expense in most companies

• Cost of poor quality is normally completely visible in most financial reports

• Cost of poor quality is the finance departments responsibility

• Cost of poor quality can be compared to a iceberg, where up to 90% of the costs are often “hidden costs”

Multiple Select

Which of the 4 below statements would be considered as being part of a successful “5S” implementation: (more than one answer)

• Management needs to take ownership and fully support 5S

• Outsourcing cleaning of the office is an essential part

• Regular 5S audits by management with feedback to 5S team on the spot

• Specific office areas for dumping the redundant materials has to be implemented

Multiple Choice

Which of the below categories is NOT part of the “8 waste”:

• Over-production

• Over-processing

• IT-problems

• Waste of intellect

Multiple Choice

Which of the below tasks would we normally NOT consider as being “value adding”:

• Checking our invoice quality

• Execute a booking

• Issue an arrival notice

• Escalating disputes to management for approval

Multiple Select

Purpose of a “SIPOC” is to (more than one answer):

• Describe how a process has really occurred

• Provide more insight into the consequences of activities or decisions for the subsequent course of process

• Identify “quality concerns”

• Identify highly performing staff members

Multiple Select

Which of the following statements are correct (more than one answer):

• “5 Why’s” is a simple technique used to drill down to tangible root causes

• “Human error” is widely accepted as a common, true root cause

• We use the “Fishbone analysis” as a tool to brainstorm potential causes for a specific problem

• The default categories for the “bones” om the Fishbone diagram is the best starting point in most situations