SMR 24/02/21

SMR 24/02/21

Pages 20 - 21

Exercise 1

Fill in the Blank

1.

Fill in the Blank

2.

Fill in the Blank

3.

Fill in the Blank

4.

Fill in the Blank

5.

Exercise 2

Multiple Choice

1.

• settings

• speakers

Multiple Choice

2.

• video

• film

Multiple Choice

3.

• offline

• online

Multiple Choice

4.

• 10

• 0

Multiple Choice

5.

• bottom

• top

Exercise 4

Open Ended

Why is Jim calling the helpdesk?

Open Ended

What is Jim trying to do?

Open Ended

What three places must Jim check?

Open Ended

What is the solution to Jim's problem?

Exercise 5

Fill in the Blank

You use the ... to switch the computer on.

Fill in the Blank

You use the ... to turn the sound up or down

Fill in the Blank

I think there's a ... in the switch. Sometimes it works and sometimes it doesn't.

Fill in the Blank

Go to the ... and click on the

Fill in the Blank

If you select the ..., you won't be able to hear anything.

Fill in the Blank

A ... means the computer is not connected to the monitor.

Exercise 6

Multiple Choice

1.

• log off

• press and hold

Multiple Choice

2.

• reinstall

• restart

Multiple Choice

3.

• make sure

• reconnect

Multiple Choice

4.

• freezes

• reopens

Multiple Choice

5.

• replace it

• shut it down

Exercise 7

Fill in the Blank

1.

Fill in the Blank

2.

Fill in the Blank

3.

Fill in the Blank

4.

Fill in the Blank

5.

Exercise 8

Multiple Choice

1.

• control panel

• power button

• mute box

Multiple Choice

2.

• loose connection

• volume control

• no signal message

Multiple Choice

3.

• make sure

• shut down

• reconnect

Multiple Choice

4.

• reinstalled

• replaced

• reopened

Multiple Choice

5.

• press and hold

• log off

• restart

Your Turn

Fill in the Blank

1.

Fill in the Blank

2.

Fill in the Blank

3.

Fill in the Blank

4.

Fill in the Blank

5.

Fill in the Blank

6.