Negative Message

Writing Negative Message

Open Ended

Mention an example of a negative message!

Multiple Choice

That is NOT included in planning to write a negative message is...

• Consider your audience and purpose

• Say it clear and loud

• Opening with Buffer

• Define Main Idea

Open Ended

From the text above, what you should to pay attention to in writing negative messages?

Multiple Choice

which is strategy below that included in the direct approach in conveying a negative message is..

• Close on respectful note

• Opening with a clear statement

• Providing reason and additional information

• All answer is correct

Open Ended

What is the differences between direct approach and indirect approach?

Multiple Choice

What is NOT the thing that you should pay attention when sending the negative message?

• Sender

• Impact

• Legal Compliance

• Timing