Writing Business English Reports

Writing Business English Reports

A business communication skill

What is a business communication?

Business communication is the sharing of information between people within an enterprise that is performed for the commercial benefit of the organization

What is a business report?

A formal communication written for a specific purpose that includes a description of procedures followed for collection and analysis of data, their significance, the conclusions drawn from them and the recommendations, if required. (Sharma & Mohan)

Characteristic of a business reports

• Specific Issue Business reports are written on a specific subject: They are written to fullfil a certain need.

• Pre-Specified Audience: it has a specified audience.

• Specific Structure or Layout: In preparing reports, certain structures/layouts/formats are followed.

Characteristic of a business reports

• Written on Past Events: In most of the cases, reports are written on past events. Reports are written in past forms/tense.

• Neutral in Nature: strict impartiality must be maintained. Biased reports may lead to disastrous decisions

• Factual Information: based on factual information. The data collected on specific events is factual, not factious.

• Joint Effort: Sometimes business reports are an outcome of joint efforts of a group of people

Multiple Choice

Business communication is:

• Sharing information within a company

• Sharing of information between employees

• Sharing of knowledge between colleagues

• Sharing of facts within company groups

Multiple Select

The purposes of business communication are:

• To share information

• For benefit of the company

• To tell the facts

• For the company to know

• All of the answers

Multiple Choice

Business Report is:

• Written communication for a specific purpose

• Written communication for a specific people

• Written communication for a specific event

• Written communication for a specific conclusion

• Written communication for a specific task

Multiple Choice

Which one of these is not a characteristic of a business report:

• For a specific purpose

• For a specific audience

• With a specific layout

• For a specific task

Multiple Choice

Another characteristics of Business Report are:

• Neutral

• In the past

• Factional

• All of the answers

Writing Task

Now you know all about business reports, write an e-mail reporting on the events on the next slides.

Vocabulary

• Misconduct: unacceptable or improper behavior, especially by an employee or professional person.

• Disgruntled: angry or dissatisfied.

Office incident events (page 1):

• Management finds misconduct of an employee named Mark

• Management confronts Mark about it, Mark denies the misconduct

• Disgruntled, Mark reports the incident to the BOD

Office incident events (Page 2):

• The BOD, Management, and Mark sits down together in the meeting

• After investigation, the misconduct is not on Mark's part

Good Luck!

The deadline is at the end of the week (May 23rd, 2021)