Identification and diagnosis of faulty computer and network

IDENTIFICATION AND DIAGNOSIS OF FAULTY COMPUTER AND NETWORK SYSTEM

Poll

WHICH OF THESE PROBLEMS HAVE YOU ENCOUNTERED?

• COMPUTER VIRUS

• OVERHEATING

• FREQUENT SHUTDOWN

Open Ended

WHY IS DUST A BIG PROBLEM WITH COMPUTER SYSTEMS?

Poll

HOW MANY HOURS DO YOU USE YOUR COMPUTER/LAPTOP IN A DAY?

• 1-3 HOURS

• 4 HOURS

• 5 HOURS

• More than 6 HOURS

Open Ended

WHY DO WE NEED TO BACKUP FILES?

Open Ended

IF YOU EXPERIENCE AN INTERNET CONNECTION PROBLEM, WHAT IS THE FIRST THING THAT YOU DO TO SOLVE THIS PROBLEM?

Poll

DID YOU EXPERIENCE GETTING MAD HAVING NO INTERNET, BUT THEN YOU REALIZED THAT THE ROUTER IS NOT CONNECTED?

• YES

• NO

Poll

DID YOU EXPERIENCE TO CONTACTING AN INTERNET SERVICE PROVIDER OR A CUSTOMER SERVICE?

• YES

• NO