EE3 group A

EE3 group A

Multiple Choice

Writing 1: Compare the methods which can be used by governments to support the development of e-commerce.

• Comparison

• Solution + comparison

• Analysis

• Comparison + Evaluation

Multiple Choice

Writing 2: Explain , with examples, how a company can use e-commerce to achieve to competitive advantage in its marketplace.

• Analysis

• Advantage

• Explanation

• Examples

Multiple Choice

Writing 3: Describe, with some actual examples, the additional barriers which developing countries face on the uptake of e-commerce. Consider how governments can best solve these difficulties.

• Description

• Comparison

• Evaluations/Argument/Opinion

• All

Multiple Choice

1. By what method can make the e-commerce level up quickly?

• Payments on delivery

• Making payments online

• Goods are ensured safely during transportation

• Guarantee the rights of the customers

Multiple Choice

2. Why payment online is superior?

• It increases transaction speed

• It increases the profit of the company

• It gives customers convenience

• It offers great deals for the next payment online

Multiple Choice

3. What action must be done before the goods had been on delivery?

• Quantity-checked

• Well-packaged

• Quality-checked

• Shipping by which way (by plane, by truck, …)

Multiple Choice

4. What is the solution if the goods are faulty?

• Remove them

• Replaced by others

• Bring back to the company

• Report the situation to the manager

Multiple Choice

5. In Vietnam by 2020, what percentage of people prefer using online payments?

• 85%

• 70%

• 83%

• 79%

Multiple Choice

6. What is the advantage of e-tickets?

• Cheaper to buy

• Easy for everyone to use

• Easy to complete transaction online

• No additional charges

Multiple Choice

7. What is not an advantage of using the web for marketing and promotion?

• Cheaper marketing price

• Requires consumers to be aware of website in order to visit the site

• Consumers get more discounts on flights

• Can link to the consumers’ uses of site

Multiple Choice

8. Is the statements TRUE or FALSE?

Savings on marketing can be passed on to consumer in form of lower prices is a disadvantage of using web for promotion

• True

• False

Multiple Choice

9. What is the drawback of selling additional services?

• Convenient for consumers to look on 1 place

• Can use information from booking to show relevant information

• Can provide special deals

• Higher cost for consumers

Multiple Choice

10. What is the disadvantage of e-tickets?

• Need access to computer and printer

• No need to go to travel agents

• Not hard to change details

• Transaction online can be difficult to complete