CRASH COURSE: Negotiation Process

CRASH COURSE: Negotiation Process & Facilitating

Fire University | June 18, 2021

Claiming Value vs. Creating Value

WHAT IS A FACILITATOR?

• guaranteeing the smooth, goal-oriented and successful running of training activities, as well as the involvement of all participants in such a process

The Role of a Facilitator

• being neutral (keeping personal opinions out of the dynamics of the process)

• being a good observer

• encouraging

• maintaining a balance (between letting the group work on their own and assisting actively in order to avoid unnecessary detours and friction)

Image Source: World Vision Guidance

Image Source: World Vision Guidance

Fill in the Blanks

It's not about you. So L

.

Fill in the Blanks

It's in you. So come p______, be a c____ communicator, and provide a s____ environment.

Fill in the Blanks

It's all of us. So summarize, synthesize, i

.

Checklist

• What’s the objective?

• What are we going to do?

• What key points must they take away after this?

It's time to facilitate!