System Overview and Navigation

Multiple Choice

On which screen will you find work search status?

• 04

• 07

• W6

• 01

Multiple Choice

On which screen will you view a claimant's wage information?

• W6

• 13

• A6

• 06

Multiple Choice

On which screen will you find dates of employment?

• 01

• 04

• 06

• 13

Multiple Choice

On which screen will you add a memo to a claim?

• 21

• MO(letter)

• M0(number)

• 22

Multiple Choice

On which screen will you find Monetary eligibility?

• 01

• 02

• 06

• 13

Multiple Choice

On which screen will you change a claimant's PIN?

• A6

• A3

• M0

• 01

Multiple Choice

On which screen will you find letters related to non-monetary determinations?

• 02

• 06

• 13

• 22

Multiple Choice

On which screen will you find previously left memos?

• 20

• 21

• M0(number)

• MO(letter)

Multiple Choice

On which screen will you change a claimant's phone number?

• A6

• W6

• A3

• M0

Multiple Choice

On which screen will you find prior disqualifications?

• 01

• 02

• 04

• 06

Multiple Choice

On which screen will you find additional wages?

• 06

• 07

• 13

• W6

Multiple Choice

On which screen will you find the current claim status?

• 01

• 02

• 06

• 22

Multiple Choice

What icon on your virtual desktop should you select to access VABS?

Multiple Choice

What are the key identifiers that must be verified before discussing a claim?

• Name, PIN, Address, DOB, SSN

• PIN, Address, Phone, SSN, Email

• SSN, Name, PIN, Address, Phone

• Address, Phone, SSN, DOB, PIN

Multiple Choice

The active issues are listed on the Claimant Profile Data (01) Screen.

• True

• False

Multiple Choice

Locate the Active Issues

• 12

• 13

• 14

• 15

• 16

Multiple Choice

Locate the WBA

• 18

• 19

• 20

• 21

• 22

Multiple Choice

Locate the PAID TO DATE

• 18

• 19

• 20

• 21

• 22

Multiple Choice

Locate the Claim Status field

• 18

• 19

• 20

• 21

• 22

Multiple Choice

Locate the TOT POSSIBLE field (total possible benefit)

• 18

• 19

• 20

• 21

• 22

Multiple Choice

Locate the PIN number

• 1

• 2

• 3

• 4

• 5

Multiple Choice

Locate the BYE date

• 1

• 2

• 3

• 4

• 5

Multiple Choice

Bonus: How many active issues are on this account

• 0

• 1

• 2

• 3

• 4