Sprint Forward

Sprint Forward

SUNDAY HUDDLE

Multiple Choice

What are the main 3 programs that make up the Sprint forward program?

• Great Smiles, Nba, GST, Free sims

• NBA,GST,Tech up

• Sprint Customer Promise, Sprint Select, $$.$$  Sprint tech UP

Multiple Choice

What is the Sprint customer promise?

• To be honest, and clear on the new due date.

• Our commitment to sprint customer to deliver an unmatched experience, with honesty.

• To use rms, and pivot

• Transparency when switching them to tmobile biller, and give them a good deal.

Multiple Choice

The sprint customer promise includes what 6 promises. 

• Access to our best, expanded service, free things on tuesday, free sim cards, and a great network

• access to our best, expanded service, tenure matters, support you deserve, transparency

• New devices, full network, tenure, easy process, new stores, tmo tuesday

• magenta network, transparency, good attention, support, and love tender care. 

Open Ended

WHat are the sprint customer promise migration milestones that must be completed before customer can complete their migration?

​What is Sprint Select?

​ Our new invitation program for quaiified customers who are ready to move their ENTIRE account and unleash the full T-mobile experience. Sprint select customer have access to our very best promotional offers to ger the latest 5G Smartphones at a unbeatable value!

​

​What do Sprint Select customers Receive?

​Full Suite of plans----- -These customers receive access to the full lineup of available plans with the best pricing ( New customer pricing )

​

​Best device Offers----- Keep you phone, or get a new one with the best device offers when migrating accounts.

​

​Instant Access---- Gain access to the full t-mobile experience , which includes Netflix on us, Customer supports, Simple global , and inflight wifi!

​What is Sprint Tech up?

​A new program for value customers who need new devices to experience the full T-mobile network.

​

Fill in the Blanks

How would you explain Sprint Tech up to a customer?

​true or False?

​

​After completing The sprint customer promise migration milestones that makes customer immediately eligible for sprint select, and all the offers / promotions that come with it.

​true Or False?

​ A customer should still complete their migration to tmobile even if they dont want to pay off their lease/eip