OFFERING, ACCEPTING, REFUSING SERVICES/HELPS

OFFERING, ACCEPTING, REFUSING SERVICES/HELPS​

By Henny Kurniawati​

​KOMPETENSI DASAR

• ​KD 3.4

Menganalisis fungsi sosial, struktur teks, dan unsur kebahasaan teks interaksi interpersonal lisan dan atau tulis yang melibatkan tindakan menawarkan jasa, serta menanggapinya, sesuai dengan konteks penggunaannya.

• KD 4.4

Menyusun teks interaksi interpersonal lisan dan tulis sederhana yang melibatkan tindakan menawarkan jasa, dan menanggapinya dengan memperhatikan fungsi sosial, struktur teks, dan unsur kebahasaan yang benar dan sesuai konteks.

​PAY ATTENTION!

• ​ Learning Focus:

1.  Offering services/helps.

2. Accepting and refusing

services/helps.

• Social Function:

To offer help generously in order to sustain a good relationship with others.

• Grammar:

1.  Pronouns (subject, object)

2. Tenses (simple future, simple past)

​OFFERING SERVICES/HELPS

• May I help you?

• What can I do for you?

  Is there anything I can do to help?

  Would you like me to help you?

• Do you need any help?

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​ACCEPTING SERVICES/HELPS

• ​Yes, please. Thanks a lot.

• Yes, please. If it’s not too much trouble.

• Thanks. That’s very kind of you.

• ​Thank you very much. I appreciate that.

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Multiple Choice

Situation: Surya asks a friend to assist him. Luckily, his friend has time to do that.

Question: What does Surya say and what is his friend's response?

• Surya: May I help you?

  A friend: Yes, please.

• Surya: Is there anything I can do?

  A friend: Not at the moment, thanks.

• Surya: Do you think you can help me?

  A friend: Alright. I'll help you.

• Surya: I'm sorry. Can you help me?

  A friend: I think you have to ask someone else.

Multiple Choice

Ari: I was wondering if you need any help on your new project?

Sita: Sure! That would be great, Ari.

The underlined sentence shows the expression of .......

• offering help

• offering service

• asking for service

• accepting help

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Multiple Choice

You see someone with a heavy suitcase and you offer help. You say, "Would you like a ... "

• carry

• hand

• offer

• need

• suggestion

Multiple Choice

Can I ... you a hand?

• be

• give

• help

• need

• make

Multiple Choice

Man : Excuse me, Madam. May I help you bring that bag?

Woman : Oh, no thanks. I can manage myself.

Man : Alright. If you need a help, let me know.

Woman : Yes, thank you very much.

What can we learn from the dialogue?

• The woman needs help.

• The man wants to ask the bag.

• The woman refuses the man's offering.

• The man manages the woman's bag.

• The man can carry his own suitcase.

Multiple Choice

Man : You are very busy, mother. Is there anything I can help?

Woman : Yes, please, clean that pan and bring it to me!

Man : ....

What is the best response to say next?

• Please, don't bother.

• It's okay.

• I can manage it well.

• I'll do it.

• That's a good idea.

Poll

How do you feel after learning the material?

Open Ended

Now, write down your feeling and experience in learning this material.