Formal Letter Complaint/Suggestion

Poll

How tired are you 1-5.

1 being I'm okay (*^▽^*), 5 being I'm SOOOOOOO TIRED/ヾ( ๑´д`๑)ﾂ

• 1

  (*^▽^*)

• 2

  ∠( ᐛ 」∠)＿

• 3

  ( ◞･౪･)

• 4

  ((´д｀))

• 5

  ヾ( ๑´д`๑)ﾂ

Quiz​

Do you remember?​

Multiple Choice

_______ letters are letters to people who we don’t know on a personal level.

• Chain

• Formal

• informal

• Reference

Multiple Choice

In a formal letter you will always write to someone you know?

• True

• False

Multiple Choice

What tone should be a formal letter always have?

• Forceful

• Appropriate and polite

• patronising

Multiple Choice

If you do not know the recipients name then the letter should always end with

• yours sincererly

• yours lovingly

• yours faithfully

Multiple Choice

Your formal letter should always include

• a brief opening paragraph which introduces your reason for writing.

• a long opening paragraph

• bullet points with the main reason for writing

Multiple Choice

the formal letter has to be polite and respectful always

• sometimes

• never

• true

• false

Multiple Choice

The person you are writing to

• purpose

• format

• content

• audience

Multiple Choice

The opening paragraph of formal letter should?

• Greet the reader

• Identify the reason for writing

• Talk about your interest

• Thank the reader

Multiple Choice

The reason you are writing a letter for

• content

• format

• purpose

• audience

Multiple Choice

The layout of a formal letter

• purpose

• content

• audience

• format

Multiple Choice

The topic of your letter

• purpose

• content

• format

• audience

Multiple Choice

The main point is written in which part of a formal letter?

• Post script.

• Closing

• Opening.

• Body.

Multiple Choice

How do you end the main body of a formal letter?

• By telling the recipient what he should be doing next.

• By talking about the weather in your city.

• By talking about the weather in the recipient's city.

• By expressing your love for the recipient.

Multiple Choice

What would you say in the opening part of a formal letter?

• Ask how good the weather is in the recipient's city

• Talk about how good the weather is in your city.

• Ask the recipient if he is hale and hearty.

• Inform the recipient why you are writing the letter.

​Question

​

Multiple Select

The writer suggests three solutions to the problem. What are the results of these solutions.

• in order to stimulate the old people and, hopefully, make them smile

• the city council should employ an entertainment organise at the home

• it would enable the elderly to experience the outside world again instead of sitting inside all day

• coach excursions to famous landmarks or trips to the countryside

• so that the elderly have regular contact with other people

​Solutions

• ​urgent(ly)

• suitable/adequate

• if possible

• I am sure you agree that ...

• take measures/action

• put ideas into action