Business Documents & Technology

Business Documents & Technology

by Jasmin Silva

Multiple Choice

The presentation suggests always focusing writing on which of the following?

• The writer (yourself)

• Technical Terms

• The receiver

• Grammer and Spelling

Multiple Choice

Negative messages should use positive words rather than negative words.

• True

• False

Multiple Choice

Persuasive messages are designed to make the reader consider all possibilities

through a complex thought process.

• True

• False

Multiple Choice

Which margins can be increased for short letters?

• Top Margins

• Bottom Margins

• Side Margins

• All Margins

Multiple Choice

Memorandum format is used for which types of communication?

• Formal communication between two businesses

• Informal communication between two businesses

• Communication among a group of friends

• Intra-office communication

Multiple Choice

Phone systems, fax machines and e-mail are a few examples of which of the

following?

• Troubleshooting

• Ergonomics

• Internet

• Wireless communications

Multiple Choice

School computer lab or business office is an example of which of the following?

• Wide area network

• Local area network

• Metropolitan network

• School district network

Multiple Choice

Which of the following situations was NOT mentioned in the presentation for

identifying a problem and directing a person to find the resolution?

• Error message

• Frozen screen

• Broken screen

• Power outage

Multiple Choice

Which of the following deals with designing and arranging equipment so people

can use technology easily and safely?

• Ergonomic techniques

• Troubleshooting

• Safety and security polices

• Technology in business

Multiple Choice

According to the presentation, at what angle should a chair be positioned?

• Between a 145 and 150 degree angle

• Between a 150 and 180 degree angle

• Between a 100 and 110 degree angle

• Between a 75 and 90 degree angle