HOTEL CLASSIFICATION AND TYPES

HOTEL CLASSIFICATION AND TYPES

by Metri Sulistya

​How hotel is classified?

The overall quality of accommodations and services is one of the determinants of classifying the type of a hotel (Leo, 2021:17). There are several things that must be considered in classifying a hotel according to Leo (2021: 18), including:​

​Number, type and size of room

Environmental hygiene and sanitation

Food quality

Comfort around

Staff specialization and size

​Level and range of services

Referral and reservation service

Transportation availability

Accessibility of activities and entertainment

Helpfulness personnel

​Yuvraj (2017) reveals the first that in general a hotel can be classified based on its star(s), including the following below:

​

*hotel

A one-star hotel is a hotel that is generally small in size and has at least 10 rooms with beds. The facilities and furniture owned are clean but still in standard quality. This type of hotel is usually managed by the owner. Have at least 25% bathrooms and have a telephone service that visitors can use.

​

**hotel

A two-stars hotel is a hotel that has at least 10 livable rooms with 75% bathrooms. The hotel provides at least 25% AC for the entire room. This type of hotel must be built in a strategic location and accessible to the public. The hotel has facilities of a high standard quality and is equipped with a telephone which is accessible to visitors as well.

​

***hotel

A three-stars hotel is a hotel that has at least 20 bedrooms with air conditioning facilities at least 50% overall with a good standard. The location of this type of hotel is near a business area with a high standard. The hotel is equipped with a reliable 24-hours laundry and cleaning service. The lobby is well decorated and equipped with a dining room the staff who work have a good quality of work.

****hotel

A four-stars hotel is a hotel that should be built in a strategic location and has a good quality of place. This type of hotel has at least 25 bedrooms and 75% private bathrooms. The bathroom provides hot and cold water for 24 hours. Rooms are equipped with air conditioning. The architecture of the hotel has a distinctive and unique style, equipped with telephone facilities, restaurant, receptionist, information counter, and cash.

​

*****hotel

A five-stars hotel is a hotel built in a strategic and quality location, has a unique and distinctive architectural style. This hotel has at least 25 bedrooms with bathrooms and hot and cold-water service for 24 hours. The hotel provides a restaurant with international food and beverages, a parking lot, and a high-quality swimming pool. Has a telephone service and a receptionist for 24 hours.

​Note: there is also a hotel called as lodgmen hotel or melati hotel that is lower than one-star hotel.

​According to Leo (2021:23-25), there are also several types of hotel, those are as followed below:

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Resort hotel	This hotel is a hotel with a beautiful view. This hotel provides a complete recreational service with food, drinks, room and valet. Usually, the guests will stay longer than guests at other types of hotels.
Bed and breakfast hotel	This hotel is a hotel that has 20 to 30 rooms in general, this hotel resembles a house complete with facilities throughout the inn. The owner of this hotel usually provides breakfast for his guests and he lives in the basic part of the hotel.
Casino hotel	This type of hotel is a hotel that promotes its facilities in an entertainment manner and the facilities obtained will later be given gambling to guests. This hotel has a special restaurant and extravagant floor show.

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Conference hotel	This hotel is a hotel designed for a colleague's meeting, equipped with audio, visual facilities, a comfortable table, flipcharts, and technical assistance.
Time-share hotel	This hotel is equipped with bedroom, loving room, dining room, and kitchen. Usually, the guests will stay for approximately 7 days. This hotel usually involves a corporate or individual owner which in the end forms an association or hires people to manage their hotel.
Motor hotel (motel)	This is a lodging facility for motorcyclists and cars. This inn provides parking for guest vehicles and usually this inn can be found in the roadside area.
Commercial hotel	This hotel is usually located in the city center or business center. This hotel is usually used to serve guests with business interests such as business travelers, small tourism groups, or tour groups.

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Airport hotel	This hotel is a hotel located near the airport. Usually, the guests will stay for approximately 2 to 3 days. The guests at this hotel are usually business clients, airline passengers with canceled flights, and airline personnel.
Suite hotel	This hotel is a hotel that provides temporary living accommodation and serves for frequent travelers. This hotel also provides a separate bedroom and living room. There are also some guests who have included a compact kitchenette and refrigerator.
Residential hotel	This hotel is directed as semi-permanent housing which provides sitting room, small kitchenette, and bedroom. The hotel also provides telephone service, front desk service, front desk, and housekeeping in daily.
Floating hotel	This hotel is a hotel that stands floating on the ocean or famous port where the passengers are families, individual/group tourists, and wedding couples where they are cruise-ships.

It's Time to Listen!

​Sometimes, people are still confused by several types of hotels in terms of Motel, Rotel, Flotel, and Boatel. To enhance your knowledge of those hotel types and improve your listening skill, now, please scan the barcode below. You will find the related material and after that, please answer the question in the quizz session!

​It's Time to Speak!

​Please find your partner! After that, have a look to the following dialogue. Please read and understand the text, you are going to do the role play in front of class with your partner!

​Jack        : HI, Emily! Long time no see, how is it going?

Emily      : Hi! Everything is good. How about you?

Jack        : Absolutely find, I am going to have a holiday in Bali.

Emily      : Wow, what an amazing plan! Whom will you go there with?

Jack        : With my family of course.

Emily      : where will you stay then?

Jack        : I will stay in one of four-stars hotel there. Maybe in suite hotel.

Emily      : interesting! Yet, what is four-stars hotel actually?

Jack        : A four-stars hotel is a hotel that should be built in a strategic location and has a good quality of place. This type of hotel has at least 25 bedrooms and 75% private bathrooms. The bathroom provides hot and cold water for 24 hours. Rooms are equipped with air conditioning. The architecture of the hotel has a distinctive and unique style, equipped with telephone facilities, restaurant, receptionist, information counter, and cash.

​Emily      : Wow, great! How about suite hotel?

Jack        : This hotel is a hotel that provides temporary living accommodation and serves for frequent travelers. This hotel also provides a separate bedroom and living room. There are also some guests who have included a compact kitchenette and refrigerator.

Emily      : Oh, my goodness, I just know that, thank you for your kind explanation. I hope you and your family can enjoy the holiday, and see you again soon!

Jack        : No worries, see you soon!

​It's an Exercise Time! Be Ready!