Reading and Writing Week 7 Lesson

Reading& Writing Skills

​Identifying the Unique Features of and Requirements in

Composing Professional Correspondence

by Miss Salonga

​Reading& Writing Skills Week 7

​Features of a cover letter (Adams, 2012)

 Dateline. This contains to when you wrote the application letter.

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 Inside address. This contains the full name and title of the hiring manager of the company and the company’s name and address.

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 Salutation. This phrase typically begins with the word Dear and is punctuated with a colon. The word Dear is usually followed by the title of the hiring manager and the hiring manager’s last name.

​​Reading& Writing Skills Week 7

 Body. This part emphasizes your strongest points and shows how you meet the employer’s needs. It is also essential to highlight the benefits that the organization will get from accepting you.

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 First paragraph (introduction)-the job applicant states his or her purpose in writing the cover letter.

​ Second paragraph (main body)-the job applicant highlights one or two of his or her skills that are relevant to the job.

 Third paragraph (conclusion)-the job applicant encourages the hiring manager to view his or her resumé, which is attached to the letter.

​​​Reading& Writing Skills Week 7

Types of Office Correspondence

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​Inquiry letter- a prospective buyer writes this type of a business letter to a seller to inquire about the offered merchandise.

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​Order letter- a buyer writes this letter to place an order if he or she intends to purchase.

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​Complaint letter- a business correspondence written by the buyer about a problem with the products received.

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​Recovery letter- a seller writes this letter to the buyer to collect payment for the products purchased.

​​​​Reading& Writing Skills Week 7

​Formats of a business letter:

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​Full block format

​Modified block format.

​Semi-block format.

​​​​​Reading& Writing Skills Week 7

​OFFICE MEMO

​Features of an Office Memorandum

​Heading. This shows the recipient, the sender, the date, and the subject of the memo.

Body. This conveys the message of the memo.

Closing. This part asks or requests the target audience to do some action.

​​​​​Reading& Writing Skills Week 7

​Importance of Office Correspondence

(Rodriguez and Tiongson, 2016)

 Office correspondence is proof for all the important transactions made by a business or institution.

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 Office correspondence helps maintain good relations between individuals inside and outside a business and institution.

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 Office correspondence is an effective way for businesses or institutions to create and maintain goodwill.

​​​​​​Reading& Writing Skills Week 7

​Requirements in writing an office correspondence (Adams, 2020)

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​ It should be professional and courteous.

​ It should be factual.

​ It should be concise.

​ It should have concrete words.