Communication Styles

Communication Styles

21/3/2022​

Open Ended

The 3 types of communication styles are:

Multiple Choice

The best form of communication is:

• Passive

• Assertive

• Aggressive

Multiple Choice

Assertive communication comes naturally to everyone.

• True

• False

​THE DOORMAT:

They don't speak up or give their opinions.​

​

Passive communication

Treat someone else like a doormat:

They hurt others with their words/actions to get what they want.​

​

Aggressive Communication

​Knock on the door politely!​

​

They speak up for themselves in a calm way and express their opinions.​

​

Assertive communication

Multiple Choice

Faizal was in the canteen queuing for his lunch one day when suddenly, a group of boys cut in front of him. He did not confront them but felt upset inside. Faizal's communication style is:

• Passive

• Assertive

• Aggressive

Multiple Choice

Elliot agreed to meet up with his classmates during the holidays to get ice cream. On that day, however, most of the group preferred to have donuts instead. Elliot raised his voice and insisted on having ice cream because that's what they had decided on.

Elliot's communication style is:

• Passive

• Assertive

• Aggressive

Multiple Choice

Rachel, Esther and Felice are groupmates for a Science project. They have to pick a group leader who will be responsible for the project being done well and on time. Rachel volunteers to be the group leader and listens patiently to what Esther and Felice have to say. Although they have different opinions, she praises Esther for being creative and Felice for having great ideas. Rachel's communication style is:

• Passive

• Assertive

• Aggressive

Multiple Select

Which of the following are traits of an aggressive communicator?

• Shouting, raising of voice

• No eye contact

• Respectful tone of voice

• Big hand gestures e.g. finger pointing

Multiple Select

Which of the following are traits of an assertive communicator?

• Slouched body posture

• Calm and mindful words

• "I" language e.g. "I feel upset when my opinions are not acknowledged"

• Invading someone's personal space

Multiple Select

Which of the following are traits of a passive communicator?

• Making decisions on behalf of others to get what you want

• Not asking for what you want

• Respecting other people's opinions

• Saying yes to something just to fit in

Open Ended

You and your cousins met up for lunch one day. One of your cousins keeps making fun of you and he thinks it's funny. The rest of your cousins are laughing at his jokes about you also. Using assertive communication, you calmly say "........"

Open Ended

You are a 19 y/o student in Polytechnic Year 3. You and your group have been tasked to organise some orientation games for the new students joining your course soon. However, the person in charge of logistics, Seth, keeps skipping your group meetings. As the group leader, how will you respectfully tell him you need him to perform his duties?

"Hey Seth ........"

Open Ended

You and some friends are trying to organise a class outing for your classmates as you will be graduating soon. You are in charge of polling your classmates for activities to do and after the poll, you announce that most people have picked VR. However, your classmate, Joan, accuses you of getting your own friends to vote for VR as it is an activity you enjoy. How will you use assertive communication to stand up for yourself?

Open Ended

List 3 benefits of using assertive communication: